Services

Our services

Tailor-made solutions for your customer relations

At Gate Prospector, we provide you with a wide range of services to effectively manage your customer interactions. Thanks to our expertise and advanced technological tools, we can help you strengthen your brand image and optimise your sales performance.

Incoming calls

Handling incoming calls: reception, customer support, after-sales service, making appointments.
👉 A responsive service to guarantee your customers' satisfaction.

Technology solutions

CRM integration, real-time reporting tools, cloud telephony, omnichannel solutions.
👉 The right technologies to optimise your customer relations.

Outgoing calls

Telemarketing campaigns, satisfaction surveys, sales follow-up.
👉 Generate qualified leads and develop your customer portfolio.

Safety & compliance

Compliance with RGPD and PCI-DSS standards to protect your data and that of your customers.
👉 A secure environment for your communications.

Order management

Support with order management: processing, tracking, confirmation.
👉 Smooth, secure processes for your e-commerce and B2B operations.

Multi-channel support

Interaction management across multiple channels: telephone, email, chat, social networks.
👉 Deliver a consistent, high-quality experience to your customers, whatever the channel.

How does it work?

We analyse your needs and design a customised solution.
▶ Step 1 : Understanding your objectives and your business sector.
▶ Step 2 : Setting up the team and the appropriate tools.
▶ Step 3 : Launch, performance monitoring and ongoing adjustments.

👉 With Gate Prospector, you'll benefit from tailor-made support, from design to implementation.