Tailor-made solutions for every company
We design outsourcing services tailored to your needs: SMEs, start-ups, large companies. Our aim: to strengthen your customer relations, improve your sales performance and reduce your operating costs.
HOW DOES IT WORK?
Our method: simple, effective, personalised
At Gate Prospector, we provide comprehensive support for each customer:
1️⃣ Assessing your needs - We analyse your objectives, your call flows and your processes.
2️⃣ Implementation of the solution - We configure your tools and scripts, and train our teams to your standards.
3️⃣ Launch of operations - Start-up of services with daily monitoring and real-time adjustments.
4️⃣ Monitoring & reporting - You will receive detailed reports and regular updates from your dedicated project manager.
Result: a call centre that operates as an extension of your own business.
OUR AREAS OF EXPERTISE
Our solutions to optimise
your customer relations
Testimonials
They trust us
A responsive and professional team who understood our needs perfectly. Thanks to Gate Prospector, our customer relations are much better structured.
Sarah L.
Gate Prospector has enabled us to professionalise our customer relations. Our customers are better taken care of, and we've cut our costs by 30%.
Khaled S
A serious team that always listens, adapts to our needs and delivers concrete results.
Jack Morison
Your questions, our answers
FREQUENTLY ASKED QUESTIONS (FAQ)
Grab the visitor immediately, present the key services and encourage them to get in touch.
Outsourcing allows you to reduce your fixed costs, gain flexibility and entrust your customer relations to specialists.
We work with companies in the e-commerce, medical, services, telecoms, insurance and other sectors.
Yes, our agents speak French, Arabic, English and Italian.
We work with CRM solutions, ticketing systems and customised statistical tools.
SERVICE RESEARCH
Are you looking for a reliable call centre?
Gate Prospector can provide you with experienced teams to :
Outsourced customer service- Making appointments and prospecting
- Sales reminders
- Technical assistance
- Email support
- Multi-channel support (email, chat, social networks)
- Live Chat Support
KEY STATISTICS
